Can I place my order via email? Can I place my order via email?

Can I place my order via email?

Our customers can place orders directly through our website: the Online Bakery.

Explore our help center for 'how-to' guides and answers to our Frequently Asked Questions (FAQs) here.

Alternatively, you can place orders via a supported EDI platform.

If your ordering system is down we are happy to assist you over email.

To assure the successful processing of your order we would kindly ask you to email us the attached spreadsheet at the bottom of this article. This is formatted in a manner that allows speedy and comprehensive resolution for our agents.

The spreadsheet also comes with our correct product list you can refer to at any time and use to populate the product section. While doing so please make sure to use the proper product codes and quantities (especially in cases of products sold in packs).


Should you need any advice do not hesitate to let us know and we will gladly assist. 


Also helpful: How do I place a standing order?