I've been a customer with you before - why do I have to open a new account? I've been a customer with you before - why do I have to open a new account?

I've been a customer with you before - why do I have to open a new account?

If your account hasn't been used for 6 months or more and you haven't placed an order with us in that time, then you'll need to open a new account with us before ordering again. This is to make sure we have the most up to date contact, delivery and billing information for you and you've signed up to our latest terms and conditions, before you place a new order.