Customer Care Customer Care

Payment

Payment and direct debit
Which payment types do you accept?
What are your payment terms?

Invoices and statements
Can you supply me with a full statement from my account?
My order met the delivery threshold - why is my invoice showing a charge?
How do I contact your Credit Control team?
Can I extend my payment terms from weekly to monthly?
I haven't received my invoice. Can you resend it?

Pricing
What is your wholesale customer price list?
Do your prices include VAT?