Ordering Times
All our breads, pastries and cakes are baked fresh every day using the best ingredients.
To ensure the highest quality, all products require a 48-hour lead time, allowing sufficient time for proving, fermentation and baking.
How to place an order
Orders can be placed 7 days a week via our Online Bakery or EDI platforms.
Amending or cancelling orders - Cut-off times
If you need to cancel or amend an order, this must be done before the relevant cut-off time. Any changes requested after the cut-off time may be rejected.
Please ensure all order amendments are communicated to us by the following cut-off times:
Monday to Friday: 1:00 pm
Saturday to Sunday: 12:30 pm
If you need further support, don't hesitate to contact our Customer Care team via the Help Centre, email or phone.
Articles in this section
- Can I place my order via email?
- Can I place orders after the 1pm cut-off?
- How do I place an order?
- When Are Your Gluten-Free Products Available?
- Why Do Your Sourdough Breads Have 48-Hour Lead Times?
- What are your product lead times?
- Can I pre-order your products?
- What is your minimum order criteria?
- What are your order cut-off times?
- Can I cancel or amend my order?