How do I place a standing order?
To assure successful processing of your standing order we would kindly a...
Can I place my order via email?
Our customers can place orders directly through our website: the Onli...
Can I place orders after the 1pm cut-off?
We're unable to place next-day orders sent after 1pm. You can however pl...
How do I place an order?
Orders can be placed directly through our Online Bakery. Alternatively, ...
When are your gluten free products available? 
Our gluten free products are available for delivery 7 days a week, and r...
Why do your sourdough breads have 48-hour lead times? 
We make and shape each sourdough loaf by hand, leaving them to prove and...
What are your product lead times? 
Most of our products have 24-hour lead times, like our pastries, cakes, ...
Can I pre-order 24- or 48-hour products? 
Yes, you can. Just make sure you’ve placed your order with the correct d...
What is your minimum order criteria?
To trade with us, we require a minimum of:   £150 weekly orders £35 dai...
What are your order cut-off times?
Orders are placed Monday-Friday, 07:00-13:00 and all orders must be sent...
Can I cancel or amend my order?
An order can't be cancelled or amended after 1pm Monday-Friday, and neve...