Customer Care Customer Care

General questions

How to delete a standing order?
If you no longer require a standing order, you can visit your account and cancel this with ease.Below is a step by st...
How to cancel a standing orders as a one off?
You can cancel a standing order as a one off by visiting your account. Once logged in you can follow our step by step...
How to amend or cancel days you receive your standing order?
You can amend or cancel the days of a standing order by logging into your account.  Below you will find a step by ste...
How to amend my standing order?
Here’s a video that explains how to update your standing orders, covering all the key areas. You can watch the video ...
How to permanantly add products to a standing order?
You can make changes to your standing orders by logging into your account.  If you would like to add products to your...
Standing order top tips
View our top tips for standing orders  
How to manage my account?
Learn how to manage your account on the Online Bakery by following the steps in the video below.
How to place an order on the Online Bakery?
Learn how to place an order on the Online Bakery by following the steps in the video below.
How to register on the Online Bakery?
Learn how to register on the Online Bakery by following the steps in the video below.