We're here to help and provide an update on the location and timing of your order.
We aim to deliver all orders within a 3-hour delivery window, which we agree on with our customers, and deliveries usually happen in the early morning hours.
If your order hasn't arrived when you expected, please click here to reach our Customer Care team, who will be happy to look into it for you and provide an update.
Articles in this section
- Do you offer proof of delivery?
- Can I provide specific delivery instructions?
- Can I provide a key or access code for nighttime deliveries?
- What is your delivery charge?
- How do I report I’ve received a damaged item or order?
- How do I report a missing item from my order?
- Where is my order? Can I get an ETA?