Yes, you can provide specific delivery instructions.
When you open an account with us, we'll ask for delivery instructions personalised to your site. This includes details like where you'd prefer your deliveries to be left and any access requirements, such as needing a key or access code.
If you'd like to update your delivery instructions or discuss providing a key or access code, please click here to get in touch with us and we would be happy to help.
Articles in this section
- Do you offer proof of delivery?
- Can I provide specific delivery instructions?
- Can I provide a key or access code for nighttime deliveries?
- What is your delivery charge?
- How do I report I’ve received a damaged item or order?
- How do I report a missing item from my order?
- Where is my order? Can I get an ETA?