If you notice any items missing from your order, please let us know within 24 hours of receiving it. If something is missing, you can click here to reach out to our Customer Care team who will be happy to help. When you do, please include the following information:
Account number
Account name
Order number
Product code/ product name
The quantity of items you’re missing
Articles in this section
- Do you offer proof of delivery?
- Can I provide specific delivery instructions?
- Can I provide a key or access code for nighttime deliveries?
- What is your delivery charge?
- How do I report I’ve received a damaged item or order?
- How do I report a missing item from my order?
- Where is my order? Can I get an ETA?